Bill McDonald, Ph.D., NRP, CIC
Chief Operating Officer
Bill began his career working as a volunteer at the Shorefront Community Volunteer Ambulance Corps. in Brooklyn, NY. He also worked for a large private ambulance service in Brooklyn, where he held roles including EMT, paramedic, logistics coordinator and supervisor. The ambulance service provided emergency and non-emergency transportation and event medicine at venues including Randall’s Island, Yankee Stadium, Madison Square Garden, and most notably, Woodstock 99’. Later, Bill was charged with leading two separate 911 services contracted with the FDNY, one of which also included education, QA/QI, Public Safety, and Emergency Management.
In 1998, Bill started as an instructor intern with SIEMT. A year later he became a New York State Department of Health Bureau of EMS Certified Laboratory Instructor and a Certified Instructor Coordinator in 2005. He has recently been appointed as a member of the New York State EMS Education Regional Faculty and is a National Registry subject matter expert and exam representative.
In 2007 Bill went back to being a full-time paramedic in New Jersey while remaining per-diem in New York City. He worked in a variety of areas throughout New Jersey, serving diverse populations. Bill became the Paramedic Program Coordinator for the joint Jersey City Medical Center (JCMC) and Hudson County Community College (HCCC) Paramedic Program where he instructed all levels of American Heart Association courses and coordinated all the National Association of EMTs (NAEMT) training center courses. Later, Bill would go on to be an Assistant Professor and Program Director of Emergency Management and Fire Protection for SUNY Empire State College. In addition to his role in EMS education, Bill consults as a subject matter expert in cases of EMS malpractice as well as EMS system design & development across the United States. Bill has attended executive leadership programs at Harvard’s John F. Kennedy School of Government, T.H. Chan School of Public Health, and at Columbia University’s School of International and Public Affairs.